Report A Claim

Rest insured - Report A Claim

To report a claim during normal business hours, please call your local Kentucky Farm Bureau Agent's office.

To report a new claim after business hours, please call:
After-Hours Claims Reporting Hotline
1-866-KFB-Claim (1-866-532-2524)
4:30 p.m. until 9:00 a.m. (EST), Monday through Friday
24 hours on weekends and holidays

Whichever reporting option you use, your report will be more complete if you have the following information available for the customer service representative:

Date and time the loss occurred
Location of loss or accident
List of vehicles/property/people involved
A description of what happened
Names, addresses and phone numbers of all those involved
Description of damage and/or injuries
Police report number
Names, addresses, and phone numbers of any witnesses
Name and phone number for whom we should contact to discuss the claim

Let’s face it, insurance can be complex. Kentucky Farm Bureau is here to make it simple. View some of our most frequently asked claims questions. Learn more about property loss reporting and auto loss reporting. Download our Auto Loss Checklist and Property Loss Checklist.

What happens after I report my claim?

Your information is sent to the regional office nearest you. Once the claim has been assigned to one of our claim representatives, he or she will typically contact you within 24 to 48 hours. The claims representative will be able to answer your questions and provide information to help you resolve your claim quickly and efficiently.